FREQUENTLY ASKED QUESTIONS Why should I choose Black Diamond Party Bus? How much does renting a Party Bus cost? How far in advance should I make reservations? What are your hours of operation? Do I need to pay a deposit to make a reservation? How much do I tip the driver? What is your cancellation policy? What are the acceptable methods of payment? What is your minimum hourly requirement? Can I bring/drink alcohol on the bus? Can I smoke on the bus? How far will the bus travel? What's not allowed? What happens if I break these rules? Why should I choose Ft Worth Party Bus? Ft Worth Party Bus is recognized as one of the premier Party Bus services in Texas for myriad reasons. Namely, our party buses are smoke free and meticulously maintained, our chauffeurs are professionally trained and attired, and our customer service is unmatched. How much does renting a Party Bus cost? Rates for renting a party bus vary depending on the night of the week, whether its a holiday or prom season, and how long you intend to rent a bus. For exact pricing based on your requirements please give us a call at (817) 886-0037 or view our fleet online. How far in advance should I make reservations? Our reservation policy is simple: First come, first serve. With this in mind, we recommend that you make reservations as soon as you have a date selected. Special events like prom night and concerts are a must for early booking as the demand is particularly high at these times. What are your hours of operation? Our dispatch office is open Monday through Friday, 8:00 am to 8:00 pm, and on Saturdays and Sundays from 9:00am to 8:00pm. Our vehicles run 365 days a year, 7 days a week, 24 hours a day. If you have an emergency or require immediate assistance after business hours our service will give you an emergency number to call. Do I need to pay a deposit to make a reservation? Yes. We require a 50% deposit to reserve a specific date. How much do I tip the driver? Our drivers are experienced, licensed professionals. Their goal is to show you a great time. A minimum $20/hour tip is required and payable to the driver. What is your cancellation policy? Our reservation deposit is nonrefundable. The full fare will be charged for cancellations where 72 hour notice is not given for normal reservations. Proms, holidays, special events and heavy travel seasons will not be refunded. Please check with your reservation specialist prior to booking to ensure you fully understand NO REFUNDS will be given during the heavy travel seasons. No-shows at the time and location of scheduled pick up will be charged full fare. What are the acceptable methods of payment? Cash, Visa, Mastercard, Discover, and cashier's checks are all acceptable forms of payment. Personal and business checks will be accepted with prior approval only. We reserve the right to deny anyone service who cannot provide the proper identification at the time of payment. What is your minimum hourly requirement? There is a four (4) hour minimum in most instances. There is a six hour minimum during proms, holidays and special events. There are exceptions for airport transfers and most corporate services. Please call us with specific questions regarding hourly minimums. Let us tailor the trip to your needs. Can I bring/drink alcohol on the bus? Yes, as long as all passengers are 21 years of age or older. (Proof of age is required) Can I smoke on the bus? Only if you're on fire. Our buses are strictly non-smoking. How far will the bus travel? Our standard rental remains within a 50 mile radius. Extended trips are available at an additional charge. What's not allowed? -
Smoking ANYTHING -
Minors Consuming Alcohol -
Fighting -
Food on The Bus -
Harassing the Driver -
Intentional Property Destruction of any kind -
Glass Containers -
Anything Illegal not mentioned above What happens if I break these rules? We reserve the right to remove anyone from the bus at any time for breaking these rules. We know you want to have fun but please keep it responsible. You are responsible for the actions of your party members. If you are removed from the bus, no refunds will be given and you are still responsible for the driver's tip. Back to top |